How do I sign in on the 鶹 Sounds Alexa skill?

It’s quick and easy to sign into your 鶹 Account on Alexa. Follow this handy step by step guide for tips.

Before you start…

  • You’ll need to be in the UK and have a 鶹 account. If you don’t already have one you can register for one during the account linking journey described below.
  • Ensure the 鶹 Sounds Skill is enabled in your Alexa app. You can find the Alexa app in the Apple app store or Google play store. For help with enabling the 鶹 Sounds skill, check the following page:Can I use 鶹 Sounds with my Alexa device?
  • Make sure you are currently using the correct Amazon profile.
    • Ifyou have more than one adult profile within your Amazon household, make sure you are on the profile to which you want to connect your 鶹 account. You can check this by saying "Alexa, who am I?"
    • If you're on the wrong account, just say "Alexa, switch account."
    • If you are still being asked to sign in after linking and signing into your 鶹 account, make sure you are on the correct amazon household profile and that the profile is linked to your 鶹 account. (Make sure the device is setup with your Amazon household profile).


There are fourways to sign in to your 鶹 account on Alexa:


To sign in via the notification on your phone

Step 1
Open the skill on your Echo device by saying "Alexa, open 鶹 Sounds"and say 'Yes'to the message asking if you’d like a link sent to your phone to get you started.

Illustration of an Alexa speaker asking '...would you like me to send a link to your phone to get started?' and a speech bubble confirming by saying 'Yes.'

Step 2
Check your phone for a notification sent from Amazon Alexa. Tap this notification to be taken to the Alexa app.

Image of a phone displaying the Alexa sign in notification. The text reads 'Link from 鶹 Sounds skill. Tap to open Alexa app...' There is a finger tapping on the prompt.

Step 3
Tap on ‘Link Account’ to get started connecting your 鶹 account.

Illustration of a phone displaying the Skill Settings page of the app. There is a link to the right saying 'Link account' and a finger poised to tap it

Step 4
Tap ‘Continue’ to move onto the next step.

Illustration of a phone displaying the 鶹 account 'Link account' page. The text reads 'Link Alexa to your 鶹 account' and there is a finger ready to select a blue 'continue' button underneath.

Step 5
Note: Jump straight to Step 6 if you’re on an iOS device, or if you’ve never signed into a 鶹 service on your Android device.

If you’re on an Android device and have previously signed into another 鶹 service on this device, your details will automatically appear. Tap ‘Sign in’ to connect your 鶹 account.

Now you can get the most out of your experience with the 鶹 Sounds Skill. Just say “Open 鶹 Sounds” to get started.

If you want to use a different 鶹 account, tap the ‘Use a different 鶹 account’ button and go to Step 6.

Illustration of a phone displaying the 鶹 account linking screen. Text underneath gives the user the option to sign in as themselves or sign into another account. To the right of the illustration is a the message that 'Your 鶹 account has been successfully linked' underneath the 鶹 Sound and Alexa logos with a link icon between.

Step 6
Enter your email address and password for your 鶹 account, then tap ‘Sign in’. If you don’t have a 鶹 account, simply tap on the ‘Register now’ link and follow the steps to create one.

Now you can get the most out of your experience with the 鶹 Sounds Skill. Say “Open 鶹 Sounds” to get started.

Illustration of a phone showing the 鶹 account sign in screen where the user has entered their email address and password and tapped 'Sign in' underneath. To the right of the illustration is a the message that 'Your 鶹 account has been successfully linked' underneath the 鶹 Sound and Alexa logos with a link icon between.


To sign in from thevia QR code on your Echo with screen device

You’ll need a smart phone, and an Echo device with a screen.

Scanning theQR code below will get you started, or follow detailed steps below:

The 鶹 Sounds Alexa sign in QR code

Step 1
Open the 鶹 Sounds skill on your Echo by saying "Alexa, open 鶹 Sounds". A QR code will appear.

Image showing an Alexa with a screen. A speech bubble shows someone saying "Alexa, open 鶹 Sounds" and on the screen, the 鶹 Sounds QR code is displayed


Step 2
Open your phone’s camera and point it at your Echo’s screen. Then tap on the notification that appears. This will open the 鶹 Sounds skill within the Alexa app.

Image of someone scanning the QA code on the Alexa screen using their phone

Step 3
Tap on ‘Link Account’ to get started connecting your 鶹 account.

Illustration of a phone displaying the Skill Settings page of the app. There is a link to the right saying 'Link account' and a finger poised to tap it

Step 4
Tap ‘Continue’ to move onto the next step.

Illustration of a phone displaying the 鶹 account 'Link account' page. The text reads 'Link Alexa to your 鶹 account' and there is a finger ready to select a blue 'continue' button underneath.

Step 5
Note: Jump straight to Step 6 if you’re on an iOS device, or if you’ve never signed into a 鶹 service on your Android device.

If you’re on an Android device and have previously signed into another 鶹 service on this device, your details will automatically appear. Tap ‘Sign in’ to connect your 鶹 account.

Now you can get the most out of your experience with the 鶹 Sounds Skill. Just say “Open 鶹 Sounds” to get started.

If you want to use a different 鶹 account, tap the ‘Use a different 鶹 account’ button and go to Step 6.

Illustration of a phone displaying the 鶹 account linking screen. Text underneath gives the user the option to sign in as themselves or sign into another account. To the right of the illustration is a the message that 'Your 鶹 account has been successfully linked' underneath the 鶹 Sound and Alexa logos with a link icon between.

Step 6
Enter your email address and password for your 鶹 account, then tap ‘Sign in’. If you don’t have a 鶹 account, simply tap on the ‘Register now’ link and follow the steps to create one.

Now you can get the most out of your experience with the 鶹 Sounds Skill. Say “Open 鶹 Sounds” to get started.

Illustration of a phone showing the 鶹 account sign in screen where the user has entered their email address and password and tapped 'Sign in' underneath. To the right of the illustration is a the message that 'Your 鶹 account has been successfully linked' underneath the 鶹 Sound and Alexa logos with a link icon between.

To sign in from the prompt on your Alexa app home screen

Step 1
Open your Alexa app. As you've previously opened the skill on your Alexa device you should have a prompt on the home screen to ‘Link 鶹 Sounds account’. Tap that link.

Illustration showing a phone with the Alexa app opened. Because the user has enabled the Alexa skill, the message on screen says 'Link 鶹 Sounds account'

Step 2
Tap ‘Continue’ to move onto the next step.

Image of a phone showing the 鶹 account Link Account screen. The text says 'Connect Alexa to your 鶹 account' and there is a 'continue' button underneath

Step 3
Note: Jump straight to Step 4 if you’re on an iOS device or if you’ve never signed into a 鶹 service on your Android device.

If you’re on an Android device and have previously signed into another 鶹 service on this device, your details will automatically appear. Tap ‘Sign in’ to connect your 鶹 account.

Now you can get the most out of your experience with the 鶹 Sounds Skill. Just say “Open 鶹 Sounds” to get started.

If you want to use a different 鶹 account, tap the ‘Use a different 鶹 account’ button and go to Step 4.

Illustration of a phone displaying the 鶹 account linking screen. Text underneath gives the user the option to sign in as themselves or sign into another account. To the right of the illustration is a the message that 'Your 鶹 account has been successfully linked' underneath the 鶹 Sound and Alexa logos with a link icon between.

Step 4
Enter your email address and password for your 鶹 account, then tap ‘Sign in’. If you don’t have a 鶹 account, simply tap on the ‘Register now’ link and follow the steps to create one.

Now you can get the most out of your experience with the 鶹 Sounds Skill. Say “Open 鶹 Sounds” to get started.

Illustration of a phone showing the 鶹 account sign in screen where the user has entered their email address and password and tapped 'Sign in' underneath. To the right of the illustration is a the message that 'Your 鶹 account has been successfully linked' underneath the 鶹 Sound and Alexa logos with a link icon between.


To sign in without the notification or prompt

Step 1
Open your Alexa app. Tap on the ‘More’ button in the bottom navigation bar.

Illustration of a phone screen with the Alexa logo saying 'Tap to talk to Alexa' at the top of the screen

Step 2
Tap on ‘Skills & Games’ in the Menu.

Illustration of a person holding a phone. The phone is on the Alexa app and the 'Skills & Games' button is highlighted

Step 3
Tap on the ‘Your Skills’ tab and tap on 鶹 Sounds.

Illustration of a phone with the Alexa app opened on the Skills & Games menu. The user is about to tap on the 鶹 Sounds skill icon

Step 4
Tap 'Settings'

Illustration of the Alexa app on a phone, opened in the 鶹 Sounds skill. The user is about to tap the Settings button on the left hand side.

Step 5
Tap on ‘Link Account’ to get started connecting your 鶹 account.

Illustration of a phone screen with the Alexa app open on the 鶹 Sounds skill. The user is about to tap the 'Link account' link just underneath the Sounds logo on the right of the screen

Step 6
Tap ‘Continue’ to move onto the next step.

Illustration of a phone screen with the 鶹 Sounds skill open on the Alexa app. The user has select to link their account. The text says 'Connect Alexa to your 鶹 account' and the user is about to tap on Continue which appears underneath in a blue bar

Step 7
Note: Jump straight to Step 8 if you’re on an iOS device or if you’ve never signed into a 鶹 service on your Android device.

If you’re on an Android device and have previously signed into another 鶹 service on this device, your details will automatically appear. Tap ‘Sign in’ to connect your 鶹 account.

Now you can get the most out of your experience with the 鶹 Sounds Skill. Just say “Open 鶹 Sounds” to get started.

If you want to use a different 鶹 account, tap the ‘Use a different 鶹 account’ button and go to Step 8.

Illustration of a phone show displaying the 鶹 account sign in page, and displaying the message 'your 鶹 account has been linked successfully'

Step 8
Enter your email address and password for your 鶹 account, then tap ‘Sign in’. If you don’t have a 鶹 account, simply tap on the ‘Register now’ link and follow the steps to create one.

Now you can get the most out of your experience with the 鶹 Sounds Skill. Say “Open 鶹 Sounds” to get started.

Illustration of the sign in screen on a phone when linking a 鶹 account to Alexa via the Alexa app. There is a confirmation message stating that the account is now linked