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Student accommodation, Mobile phone contracts, Cheap flights

Consumer affairs programme, including a look at the mobile phone companies that fail to cancel contracts, leaving customers in debt.

Mobile phone companies need to take more responsibility for mistakes they make when people are ending contracts - that's according to Citizens Advice. We talk to a listener who cancelled her contract only to find the company were taking money from her account years later.

With numbers of students set to rise from already record rates, decent student accommodation has never been more difficult to find. Big developers are investing billions in the sector, building high end blocks with perks like gyms, wifi, security and in house cinema. These might be nice to live in, but are they affordable and how do they sit within communities? You and Yours investigates.

And we take a look at regional airports. Is it right to subsidise them when the aim is to improve cohesion and create jobs? It's a widespread practice across Europe, and makes for cheaper tickets from some airports. But with a new set of subsidised routes about to come on the market we ask how much benefit they are to the consumer - and the taxpayer.

Available now

45 minutes

Chapters

  • Help to cry?

    Predictions are that home ownership will stay out of reach for most younger people

    Duration: 07:10

  • Personal Independence Payment

    The rules are changing for people who are terminally ill and claiming a disability benefit

    Duration: 06:38

  • Valentines

    Spending on Valentines Day is growing but changing

    Duration: 03:22

  • Student Housing

    A record 拢6bn* was invested in student housing last year, most of it by private companies

    Duration: 07:35

  • Websites and Disabilities

    As many as 90 per cent of websites aren't working well for disabled people

    Duration: 07:19

  • Mobile Contracts

    Mobile phone companies are leaving customers with debts they didn't even know they had

    Duration: 05:00

Broadcast

  • Mon 15 Feb 2016 12:15

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