FAQ
Help and tips on getting the most out of Autumnwatch - the TV show and online.
Where is Autumnwatch 2022?
Autumnwatch 2022 will be broadcast live from across the UK.
Chris Packham and Michaela Strachan will be at Wild Ken Hill in Norfolk where a traditional farming landscape is being rewilded to attract species once lost from the UK landscape. Meanwhile, Iolo Williams and Gillian Burke will be at Teifi Marshes and Cardigan Bay in Wales to explore the Autumnal season on the west coast of the UK – from dolphins in the bay to the unmistakeable seasonal sound of a deer rut.
When is Autumnwatch 2022 on?
Autumnwatch will be broadcast on 麻豆社 Two daily at 8pm from Tuesday October 25
Live wildlife cameras will kick off on Monday 24 October from 12pm to 8pm on 麻豆社 iPlayer and the website.
Live wildlife cameras will then run every day on the website, 麻豆社 YouTube and 麻豆社 iPlayer from 10am to 10pm on Tuesday 25 October until 9pm on Friday 28 October.
You can find us online at our website, and on social media on , , and .
Who are the presenters of Autumnwatch 2022?
Our presenters are Chris Packham, Michaela Strachan, Gillian Burke and Iolo Williams.
Our online presenter is Hannah Stitfall.
What should I do with the baby/injured animal I've found?
The Watches are not a welfare organisation. We do not take in animals. There are many organisations who can better advise you on the best course of action in these situations.
In general our advice would be to please avoid disturbing baby animals, even if found alone. Many parents will leave their young for significant amounts of time while they go off to forage. By touching or approaching a young animal you may cause its parent to abandon it. So avoid this unless the animal is in immediate danger. Read the .
If you have rescued an animal we recommend you contact a local wildlife rescue or rehabilitation centre for advice and assistance. You can search for hospitals and centres offering emergency wildlife care on the .
(based in Surrey) also has a 24 hour emergency helpline (50p per min) and UK Safari has a good list of.
Can Autumnwatch help me identify an animal or plant?
We're always keen to hear about interesting sightings of wildlife in the UK, but unfortunately we can't identify animals or plants that you have spotted. If you've spotted something special please do share it with us on Facebook, Twitter, Instagram or Flickr. We do have a huge number of submissions though so we're sorry if we aren't able to get back to every message.
You could upload pictures to our and , where other Springwatch fans may be able to help.
There are also a number of active wildlife forums, run by other organisations and enthusiasts, who may also be able to help.
The and (BTO) have good resources to help you identify birds.
How do I ask the team or the presenters a question?
We’re on , and or send a letter to:
Springwatch
麻豆社 Natural History Unit
Bridgewater House
Counterslip
Bristol, BS1 6XB
Please do note that while we try to read correspondence we cannot reply or respond to all of them. Our usual address is Whiteladies Road, however urgent mail may not be addressed during the live weeks.
How do I comment on the Autumnwatch blog?
You'll need to sign in to the 麻豆社 first. There is more information and help on how to set up a 麻豆社 account here. Then once you're set up, just log in and you can comment away.
The blog can be .
How do I send in a photo?
We've set up a group on the for all your photos of the season's UK flora and fauna. Flickr is owned by Yahoo.com and is not run by the 麻豆社. It's one of many places where you can showcase your wonderful photographs with other Springwatch fans and the nature-loving community.
If you use other photo sharing sites, post us a link on the , or . You can also send us photos at this postal address.
Springwatch
麻豆社 Natural History Unit
Bridgewater House
Counterslip
Bristol, BS1 6XB
But please note we cannot send them back or respond to all of them.
To join the group, you need to be a member of Flickr, or sign up – it's free. Flickr's is a good place to get more information about how the site works.
How do I make a complaint about the show or the website?
We hope you enjoy the show and the website but we will take any complaint you make seriously. To make a complaint visit the .
How do I send in a wildlife video?
We love seeing your wildlife videos. Please post them online and send us a link to the address via , , or .
If you want to you can post your video to this address.
Springwatch
麻豆社 Natural History Unit
Bridgewater House
Counterslip
Bristol, BS1 6XB
We're sorry, we can't return any tapes or discs you send us.
When are the webcams live?
We will have full details of our live streaming plans for you very soon!
Why can't I get the live web streams to play?
There are a number of reasons why this might happen. First check that you have JavaScript enabled on your browser (see the help file for your browser to find out how to do this). You should also check that any pop-up blocking mechanisms you have installed on your computer aren't set to deny popups launched from 麻豆社 Online pages.
Media player plug-ins are sometimes not available if you have installed or upgraded your browser since installing your chosen media player. In this instance, reinstalling the latest version of your preferred media player and restarting your computer may help.
Why aren't my videos playing smoothly?
To play video smoothly, your computer needs to receive the sound and picture data at a steady, high rate. If you use a mobile connection, or you have a slow internet connection, this will severely affect the quality of the video. Your internet connection limits the amount of data you can receive per second to a given 'bandwidth'. That bandwidth has to supply not just the video data but anything else your computer is doing at the same time.
Downloading large files or using peer-to-peer applications will take up bandwidth and may prevent you from receiving enough data to maintain a constant video stream.
Will it cost me money to watch the webcams and view videos?
The 麻豆社 does not charge for this service, but your broadband service provider may charge you for the data used for viewing any live webcams or video files online.
Streaming video is a data-intensive service. Some broadband Internet Service Providers (ISPs) offer bandwidth capped broadband services, where they impose a monthly usage allowance.
If you watch a lot of online video content, from the 麻豆社 or elsewhere, you may quickly reach the limit of your monthly allowance. Please check with your ISP if you are unsure.
We recommend accessing the live webcams and video content via a flat-rate data tariff. The longer you watch the webcams the more data you use and the more it could cost you.
If you are concerned about cost, we recommend that you do not use this service unless you have an unlimited data package.
Can I watch the webcams on a mobile device?
Yes, however some models or operating systems may not play them.
Mobile cost information
The 麻豆社 does not charge for this service, but your mobile operator may charge you for the data used.
Streaming video is a data-intensive service. Access via Wi-Fi or using a flat-rate data tariff is advised. The longer you watch the webcams the more data you use and the more it could cost you.
If you are concerned about cost, we recommend that you do not use this service unless you have an unlimited data package, and/or Wi-Fi access.
If you use a Wi-Fi enabled phone and access the video through a Wi-Fi connection, you should be able to watch this video without paying extra. Check that both your mobile's browser and media player settings are configured to connect via Wi-Fi. For advice about how to do this, contact your handset manufacturer.
If you have an unlimited data tariff, you should be able to watch this video without paying extra. However, please be aware of your operator's 'fair usage policy', particularly if you watch for long periods, or are a heavy user of the internet through your mobile device. Watching video over the mobile internet is data intensive.
If you are outside the UK, it may be very expensive to watch the video as your operator may charge international roaming data rates, even if you have an all-inclusive data tariff in the UK. Please contact your network operator for details. That said, the streams are set to be available to watch outside of the UK.