What should I do if I'm having problems with my podcast subscription?

If you’ve subscribed to podcasts through Â鶹Éç Sounds, try:

  • Unsubscribing from the podcast and re-subscribing
  • Following the troubleshooting steps in our Help Fixing Problems pages
  • Contacting us – please let us know the exact issue you’re experiencing, what device you’re using, and what you’ve tried to resolve the problem

If you’re using a third-party podcast subscription service or app, unfortunately we're unable to offer support. However, if you're having trouble with podcast subscriptions:

  • Contact the manufacturer of your podcast subscription software or app
  • There may be a help or troubleshooting section in your application or software with advice on how to resolve issues with podcast subscriptions
  • Try deleting the feed and re-subscribing

As a last resort, if you are having persistent problems, you may wish to choose another podcasting application.


Unable to find recent episodes of your local radio subscriptions? Check the following page for information on local radio programmes during the current times: Why can't I find recent episodes of local radio programmes?

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