How do I download on the Â鶹Éç Sounds app?

First, find the programme or podcast you'd like to download. You can search for programmes using the menusÌýand categoriesÌýon the homepage, or tap on the search icon to search for a programme or podcast.

  1. Tap on the individual episode you'd like to download
  2. Select the 'Download' option (if there is no download button, the programme may be available to stream only).

The programme will start to download, and you'll be able to see how the download is progressing.Ìý
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Screenshots of the Â鶹Éç Sounds mobile app, the first showing available episodes or a programme and the second showing the information on one episode with the download icon highlighted

Once the episode hasÌýfinished downloading, you can find it in My Sounds > Downloads.Ìý
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Screenshots of the Â鶹Éç Sounds mobile app showing how to find downloads. The first shows the My Sounds menu with Downloads highlighted and the second is of the Downloads menu with the play button highlighted

How do I play my downloaded programme?

To make sure you're playing the downloaded version of your programme:

  1. GoÌýto My Sounds, then Downloads
  2. Tap the black play button to the right-hand side of the programme you want to listen to.ÌýThis will ensure you're playing your download rather than streaming the programme online.

Why are my downloads queued?Ìý

If you're downloading several programmes at once, they will queue up and complete one at a time. You'll see the progress updating on the currently-downloading programme, while the others say 'Queued.'

Your downloads might get stuck in a queue if you're trying to download over a mobile network and haven't enabled this in the app. ToÌýcheck this:

  1. Go to My Sounds > Settings > Download settingsÌý
  2. Make sure 'Download over mobile networks' is switched on

How do I remove a downloaded programme?

  1. Head to the Downloads section in My Sounds
  2. Find the programme you want to delete and swipe it to the left <<
  3. Tap Delete

Screenshot of the Download menu showing both ways to delete a download, the first by swiping to the left and the second by tapping the pencil icon to show a red and white 'x' next to each download

You can also tap Edit or theÌýpencil iconÌýin the top right corner and then the XÌýor binÌýicon to delete downloads.

How long do I have to listen to the download?

You can download and listen to most programmes offline for 30 days after they're broadcast. The app will remove downloaded programmes at the end of thisÌýperiod, so keep an eye on the expiry date of each programme you download to make sure you don't miss out.Ìý

Some programmes are onlyÌýavailable for a shorterÌýperiod, or are not available to download at all. This is because we have different rights agreements for different types of programmes, for exampleÌýsporting or live music events.

Some podcasts have no expiry date, so when downloaded they are available indefinitely.ÌýHowever if the download is deleted, the app data is cleared or the app is uninstalled, these will be lost.

Can I download programmes and podcasts over a mobile network?Ìý

Yes. The option is disabled by default but can be enabled in Settings (select the cog icon in My Sounds).
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It’s not possible to download radio programmes on the Â鶹Éç Sounds app from outside the UK. This is for rights reasons.

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