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Police recently revealed that one single gang used stolen identities to get hold of almost £430,000 worth of mobile devices and it's a crime on the rise. Consumer champ Matt Allwright meets Steve Taylor who had multiple mobile deals taken out in his name with five different companies – to the tune of just over £5000. Steve says he was even told that one of the stores had CCTV footage, of someone else, taking out a contract in his name but they still hounded him for money.

We contacted all of the mobile phone providers that had been chasing Steve. The companies have all now agreed to register the contracts as fraudulent.

To watch this with subtitles, go to Â鶹Éç iPlayer and search for Morning Live from 24/06/24.