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Mum 'falsely accused of marriage to dead man'

The Victoria Derbyshire programme has learned that a teenage mother had her child tax credits stopped after she was wrongly accused of being married to a deceased 74-year-old man.

Nicola McKenzie is one of hundreds of people complaining they have been incorrectly punished by the US firm Concentrix, which is used by the government to cut tax credit fraud and overpayments.

The company insists it operates responsibly and in full accordance with guidance set by HMRC.

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6 minutes