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Robyn and her boyfriend had a deposit saved for a house. As they prepared to complete, their financial advisor requested some money from their deposit, but the advisor’s emails had been hacked, and Robyn and her partner found themselves £10,000 worse off. Robyn has exhausted all avenues in terms of getting her money back, and as she prepares to buy a house all over again, she wants to know that her every transaction is safe from any potential scams.

Adris received a call in the middle of the night from his bank, flagging suspect activity on his account. He was told he would be sent a code to protect his account – in reality, this code was to validate a transfer to another online account, for £1,000. He is now concerned that his online behaviour may have been the reason he was targeted and wants to tighten his security.

Also in the show, Maureen from Greater Manchester Police’s ‘Scambusters’ team reaches out to community members exposed to scams.