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Episode 5

Jeremy discovers that while most airlines were grounded by Covid, some have emerged from the pandemic as success stories. He also looks at attempts to reduce aircraft emissions.

It鈥檚 a new year. While Omicron has been raging across Europe, the UK has resisted lockdown and relaxed rules for arrivals. As the airport looks ahead to the future, a few airlines have emerged from the pandemic challenges as success stories. Jeremy meets an Ethiopian Airlines passenger plane from Addis Ababa - carrying surprising cargo - and learns from their CEO how they pivoted their operations swiftly to survive.

When most Heathrow airlines suspended flights, transatlantic carrier JetBlue pounced on the opportunity to grab temporary vacant take-off and landing slots. Their challenge is to prove they are distinctive enough to keep hold of the slots, so Jeremy checks out a flight to New York to see if they stand out across classes. Business custom is the holy grail for airlines, and senior manager Audrey from Virgin Atlantic tests a new premium menu, both on the ground and on a flight, and gets feedback from passengers to inform future plotting.

Jeremy visits NATS, responsible for UK air traffic, to see how they are modernising airspace and trying to reduce aircraft emissions. As February half-term hits and Jeremy鈥檚 time at Heathrow comes to an end, he catches up with Heathrow鈥檚 CEO, John Holland-Kaye, to see what lessons have been learned and what the future might hold. And it鈥檚 not long before another hurdle emerges.

29 minutes

Last on

Fri 29 Jul 2022 08:00

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Music Played

  • Plaza Francia

    El Avion

Credits

Role Contributor
Presenter Jeremy Spake
Narrator Ashley Jensen
Director Aidan Woodward
Director Izzy Fonseca
Producer Catherine Stefanini
Producer James Dickinson
Series Editor Joe Ward
Executive Producer Samantha Anstiss
Executive Producer Emma Lorenz
Executive Producer Rebecca Templar

Broadcasts

  • Mon 6 Jun 2022 20:30
  • Mon 6 Jun 2022 22:40
  • Mon 6 Jun 2022 22:45
  • Mon 6 Jun 2022 23:10
  • Sat 11 Jun 2022 11:30
  • Fri 29 Jul 2022 08:00