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Councils across Scotland are facing punishing budget cuts, but with higher demand than ever for public services, the pressure on local authorities has never been greater. From educating our children to caring for our elderly and protecting the vulnerable, this series follows the council staff are on the frontline.

JP works with deprived communities in Glenrothes and having secured a £10,000 grant from the council, he wants the community to decide how to spend the money. Housing officer Karen is shocked to discover what a family has left behind when they moved out of their house in Collydean. And in Methil, Diane needs to find a new house for 60-year-old Motorhead fan Davey, who hasn't been able to leave his home for over a year.