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Episode 5

Episode 5 of 20

Documentary exposing the rip-offs that are costing British consumers. Gloria Hunniford, Angela Rippon and Julia Somerville investigate the safety of tumble dryers.

With millions of the tumble dryers in UK homes potentially at risk of catching fire, Gloria Hunniford, Angela Rippon and Julia Somerville investigate why owners are having to wait as long as 11 months for the manufacturers to check if their appliance is safe.

Also in this episode, a test to see if staff in Britain's best-known stores give the correct advice on when you are entitled to a refund throws up some worrying results. And the big-name furniture store accused of charging customers to return faulty goods.

45 minutes

Register your electrical appliance

If you have just brought an electrical item register it now using the register my appliance website here: <?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

How to find out if your appliance has been recalled

Find out if one of your electrical items has been recalled on the Electrical Safety First website here: http://www.electricalsafetyfirst.org.uk/product-recalls/ <?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

Credits

Role Contributor
Executive Producer Rob Unsworth
Series Producer Chris Walker

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