11/06/2014
Consumer news with Winifred Robinson. Airlines seek legal backing on passenger compensation rules, and new scheme to promote car parks that help disabled drivers.
Airlines seek backing at the Court of Appeal to carry on exempting compensation for passengers who are delayed in 'extraordinary circumstances'.
How 'annoying' texts are helping improve consumer service
A new scheme is launched to recognise car parks that offer excellent service to disabled drivers.
Do staff in workplaces where customers are injured have a duty to give First Aid?
The websites which encourage you to tell your inner most thoughts and promise anonymity- but should we believe them?
Tantrums and tiaras; the soaring cost of the school prom.
Freeview to launch catch up service; do we need another TV platform?
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Chapters
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Jet2
Airlines face paying out millions in compensation at the Appeal Court
Duration: 04:34
Man Tat
Terrible tat for dads
Duration: 02:38
Customer Feedback
Companies using new tactics to get customer feedback that can help improve a business
Duration: 06:38
Anonymous Sharing Apps
Apps Whisper and Secret misleading in selling themselves as 'anonymous'
Duration: 06:04
Disabled Parking
Disabled Parking Award presented to car parks accessible for disabled drivers
Duration: 05:50
Energy
Is there much point in switching your energy supplier?
Duration: 03:34
First Aid
A passenger suffered injury on a train and found none of the staff had first aid training
Duration: 05:57
Freeview OD
Freeview plan new platform with OD and other interactive capability
Duration: 06:53
Proms
It's Prom season and every year kids want more- what should you be prepared to spend
Duration: 07:01
Broadcasts
- Wed 11 Jun 2014 12:00麻豆社 Radio 4 FM
- Wed 11 Jun 2014 12:04麻豆社 Radio 4 LW