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Thames Water prices, university graduation costs

Thames Water asks for permission to increase its customers bills, HMRC says 40,000 people have been charged the wrong amount of tax, and the most common mobile phone complaints.

Unexpected bills of hundreds of pounds, poor customer service and handsets that keep breaking. We're looking at the most common mobile phone complaints and getting advice on the best way to solve them. The UK's biggest water company, Thames Water, on why it's going to ask the Government for permission to increase its prices. Plus, we'll be looking at the cost of university graduations and looking for tips on how you can save money.

Available now

55 minutes

Chapters

  • Hacked Hairdresser

    We speak to a hairdresser in Oxford who has bee affected y online hackers.

    Duration: 07:03

  • Water Prices

    We discuss getting into debt due to your water bill.

    Duration: 05:45

  • Lagerfeld's Cat

    How much do you love your cat?

    Duration: 03:27

  • Euro Tunnel

    The competition commission releases its final report in Eurotunnel/Sea France inquiry

    Duration: 05:07

  • Wedding Rings

    What can you tell about someone from their wedding ring?

    Duration: 10:21

  • Mobile Phone Problems

    We reveal the most complained about mobile phone issues to Citizen鈥檚 Advice

    Duration: 07:56

  • HMRC Tax Problems

    40,000 employees may be paying the wrong tax as HMRC has sent them incorrect tax codes

    Duration: 02:58

  • University graduation costs

    Graduations are becoming so expensive that students canot aord to attend their own

    Duration: 05:51

Broadcasts

  • Thu 6 Jun 2013 12:00
  • Thu 6 Jun 2013 12:04

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