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Have you been the victim of financial fraud? For advice about protecting your identity, spotting scams and sorting out the mess if you are caught out, call 03700 100 444 between 1pm and 3.30pm on Wednesday or e-mail moneybox@bbc.co.uk

Fraud losses on UK cards totalled 拢388 million in 2012 say Financial Fraud Action UK (FFAUK). Consumers are either duped into handing over their cards and PINs or shoulder surfed at cash machines before their cards are stolen.

While telephone banking fraud fell in 2012, 拢39.6million was lost to online banking fraud, with customers tricked into revealing their bank details through false websites.

FFAUK have also recently given a warning about fake job adverts, often made online using titles such as 'Money Transfer Agent' or 'Payment Processing Agent'. These illegal schemes involve those accepting jobs in money laundering, exposing them to financial risk and possibly jail.

If you have been the victim of a money scam or you want advice about how to keep your finances safe, call 03700 100 444 between 1pm and 3.30pm on Wednesday or email moneybox@bbc.co.uk.

Waiting to answer your question will be:

Katy Worobec, Head of Fraud Control, Financial Fraud Action UK
DCI Dave Carter, The Dedicated Cheque and Plastic Crime Unit (DCPCU)
James Daley, Money Expert, Which?

Phone lines are open between 1pm and 3.30pm. Standard geographic charges apply. Calls from mobiles may be higher.

Presenter: Vincent Duggleby
Producer: Diane Richardson.