iPlayer help and FAQs

Get the best out of 麻豆社 iPlayer and fix issues with our really helpful support site.听

Connected TV | Update

Why is 麻豆社 iPlayer showing the "麻豆社 iPlayer is currently unavailable on this device" message?

Some users are seeing a "麻豆社 iPlayer is currently unavailable on this device" message

Connected TV | Update

Why do I need to sign in each time on my Samsung TV?

Some Samsung users are being asked to sign each time they use the iPlayer TV app

| Under investigation

Why is the ENTER/OK button not working on Nvidia Shield Android TV devices?

ENTER/OK button not working