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Trust launches its largest review of Â鶹Éç TV services

Date: 24.09.2009     Last updated: 23.09.2014 at 09.50
Category: Service reviews
The Â鶹Éç Trust has launched a review of Â鶹Éç One, Â鶹Éç Two, Â鶹Éç Four and the Red Button

This forms part of the Trust’s regular series of reviews and will be the largest and most significant service review the Trust has undertaken. Â鶹Éç One and Â鶹Éç Two are the two most popular services that the Â鶹Éç operates. It will be the first time that the Trust has looked at these services.

Diane Coyle, Â鶹Éç Trustee, who is leading the review said:

"The Trust is the Â鶹Éç’s governing body and we need to ensure these services are meeting audiences’ expectations. This is why we have launched this significant piece of work that will help us understand how well the Â鶹Éç’s most popular services are operating. These services have a key role in helping the Â鶹Éç deliver its public service mission. We’ll be looking at how they are performing against their service licences and whether they are offering value for money.

"Our research tells us that audiences want and expect more fresh and new ideas on the Â鶹Éç television. This review will help us understand how best the Â鶹Éç can provide distinctive programming that audiences love.

"We now want to encourage viewers to get in touch with us to let us know what they think of these Â鶹Éç services."

Consultation

As part of the review the Trust is now launching a 12 week public consultation to find out the public’s views on all the services under review and what they would like to see done differently.

The consultation will be promoted on-air on Â鶹Éç One, Â鶹Éç Two, and Â鶹Éç Four, on the bbc.co.uk and Trust websites and in a public leaflet being sent to libraries. The consultation will close on December 18th.

Scope

The review will look at all content on the channels including news and nations and regions output. The only content excluded will be children’s programming which was looked at in the Trust’s review of children’s services published in February.

Notes to Editors

The Trust has a duty under the Charter and agreement to review all Â鶹Éç services once every five years.

This is the Trust's fifth service review. Previously the Trust has published service reviews of bbc.co.uk, services for children, services for young people, and is currently undertaking a review of Â鶹Éç Radio 2 and 6 Music.

Children’s programming on Â鶹Éç One and Â鶹Éç Two, television production quotas including programme and network supply and the costs of on screen talent are all out of scope as we have reviewed these areas separately in recent years. The on-air portrayal of the different communities within the UK is also outside the scope of this review and during the course of 2009/10 we will be working with our four Audience Councils to examine questions of portrayal.

A timetable is contained below:

24 September 2009Review begins; public consultation launched
Autumn/winter 2009Trust Unit gathers evidence from Â鶹Éç Executive, public consultation, audience research and other sources
18 December 2009Public consultation closes
Spring 2010Data analysis and conclusions
Summer 2010Report publication